Hello, I am
‘Layo Ajao
Loyal
Adaptable
Yielding
Organized
About
Professional Profile
Professional Profile
Name:
Layo Ajao
Email:
hello {at} layoajao.com
Location
Brazil | Remote Ready
Bachelors
Bsc Accounting
Post Graduate Diploma
PgDip Development Finance
Masters
Msc. International Management
- As a business-minded finance officer with a strong background in financial management, I bring a wealth of expertise in overseeing financial transactions, managing budgets, payroll, invoicing, and meticulously reconciling monthly financial reports. My confident approach to problem-solving, strategic decision-making, and cross-functional collaboration has proven invaluable in driving operational efficiency and achieving organizational goals.
- I am committed to maintaining full compliance with financial regulations and industry standards, ensuring that organizations operate with integrity and credibility. My ability to navigate complex financial landscapes, coupled with my adaptability in dynamic environments, allows me to thrive under pressure and excel in tackling new challenges.
- With a strong analytical mindset, attention to detail, and a passion for accuracy, I excel at identifying areas for improvement, optimizing financial processes, and leveraging data-driven insights to support informed decision-making. These skills not only contribute to robust financial operations but also positively impact the organization’s bottom line.
- While my background is rooted in finance, I am excited to expand my career horizons and apply my skills beyond traditional finance roles. Whether in finance, operations, project management, or other business functions, I am eager to bring my dedication, versatility, and problem-solving expertise to new opportunities where I can make a meaningful impact.
- I’m actively seeking new career opportunities that align with my skills and interests, and I look forward to connecting with organizations where I can continue to grow, learn, and contribute to their success."
Experience
Work Experience
Work Experience
Web4Africa (Pty) Ltd | South Africa
2019 to 2024
Finance Officer
- As a finance officer, my primary responsibility was to efficiently and effectively manage the organization's finances and economic resources in alignment with set objectives. To achieve this, I undertook various initiatives that significantly improved the accounting and finance functions within the organization.
- I took the initiative to create and implement an organizational structure that streamlined accounting and finance processes, enhancing overall efficiency and accuracy. This restructuring resulted in better financial management and decision-making.
- In terms of day-to-day operations, I successfully executed vendor setup and payment processes, ensuring timely and accurate payments. Additionally, I was actively involved in the administration of bank accounts and conducted regular account reconciliations, minimizing discrepancies and maintaining financial accuracy.
- A key aspect of my role involved generating financial reports and data using Xero accounting software, presenting crucial insights to aid in strategic decision-making. I was meticulous in maintaining compliance with regulatory requirements and frequently engaged with representatives of regulatory agencies to ensure accurate and timely filings.
- As part of my monthly routine, I utilized Xero to reconcile bank accounts, promptly identifying and addressing any deviations to maintain financial integrity. Additionally, I oversaw and audited payroll for more than fifteen staff members, ensuring accurate and timely payment of salaries and benefits.
- In a multi-location setup, I efficiently managed and tracked office staff in three different countries, as well as headquarters expenses. This required careful monitoring of expenses, budget allocation, and cost-saving measures, contributing to the organization's overall financial stability.
- My dedication to maintaining accurate financial records, adherence to compliance standards, and proficiency in financial software made me an asset to the finance team, supporting the organization's mission and driving its success.
Springs of Mercy | South Africa
2018 to 2019
Administrative Officer
- As a dedicated individual entrusted with overseeing the smooth and efficient operation of the church, my role involved managing the business aspects of the ministry and ensuring that daily activities and functions ran seamlessly. To accomplish this, I successfully directed administrative and secretarial support for pastors, program directors, and volunteers, fostering effective communication and collaboration within the organization.
- One of my key responsibilities was bookkeeping and the management of petty cash accounts. I diligently recorded financial transactions, ensuring accurate and up-to-date financial records. Additionally, I improved organizational systems for collections, accounts payable and receivable, deposits, and overall record-keeping, optimizing financial processes and minimizing errors.
- To handle the intricacies of staff salaries, I liaised with external accountants, ensuring that employees received their wages in a timely and compliant manner. This involved maintaining clear communication with the accountants and providing them with accurate financial information.
- Furthermore, I took the initiative to create and update essential church documents, membership rosters, and member databases, ensuring that information was readily accessible and organized. I also generated basic reports that provided valuable insights into church activities and membership growth.
- By efficiently managing the business side of the ministry, I contributed to the overall success of the church and enabled its leaders and volunteers to focus on their core mission of serving the congregation and the community. My dedication to maintaining transparent financial practices and well-organized administrative systems played a crucial role in supporting the church’s mission and fostering a welcoming environment for members and visitors alike.
Vidolu Group | South Africa
2014 to 2017
Business Operations Officer
- As a key player in planning and directing organizational operations, my primary focus was on achieving the company’s overarching goals. I took the initiative to boost customer experiences by prioritizing superior customer service and ensuring prompt resolution of any issues that arose. By addressing customer needs and concerns proactively, I contributed to increased customer satisfaction and loyalty.
- To enhance operational efficiency, I implemented streamlined processes that simplified procedures and reduced average processing times. This optimization allowed the organization to operate more smoothly, leading to improved productivity and resource management.
- Customer care was a top priority, and I excelled in providing excellent support to clients, ensuring that their needs were met and exceeded. My dedication to maintaining strong customer relations resulted in strengthened loyalty and contributed to increased service sales.
- In my role, I also took charge of coordinating and leading meetings with management and stakeholders. During these meetings, I presented operational challenges and suggested improvements to enhance overall efficiency and effectiveness. My proactive approach in identifying areas for improvement and proposing solutions facilitated better decision-making and fostered a collaborative work environment.
- Overall, my commitment to customer satisfaction, process improvement, and effective communication with stakeholders played a pivotal role in driving the organization towards its goals and ensuring continued success in a competitive market.
Web4Africa | Ghana
2012 to 2013
Billing & Accounts Officer
- As a customer-focused professional, I played a crucial role in resolving customer inquiries and complaints related to billing, payment, and sales issues. By addressing their concerns promptly and effectively, I ensured a positive customer experience and maintained strong relationships with clients.
- To ensure smooth operations, I actively managed business relationships with external service providers. This proactive approach allowed the organization to access required services promptly and efficiently, contributing to seamless business processes.
- One of my key responsibilities was managing accounts payable. I diligently organized and processed invoice payments on behalf of the organization, ensuring timely and accurate disbursement of funds to vendors and suppliers.
- In preparation for the annual audit, I collaborated with external auditors. This involved providing them with access to the company’s internal processes and financial statements. By liaising with auditors and facilitating the audit process, I contributed to ensuring compliance and financial transparency within the organization.
- Overall, my proficiency in customer service, accounts payable management, payroll administration, and collaboration with external auditors made me a valuable asset in ensuring the smooth and efficient functioning of the organization. My dedication to maintaining high standards in financial processes and customer satisfaction played a vital role in the success and reputation of the company.
Ecobank | Nigeria
2008 to 2011
Customer Service Officer
- As a dedicated Customer Service Officer, I excelled in providing exceptional service to bank customers, ensuring they received accurate and up-to-date information about the bank’s products and services. I took the initiative to address their questions and concerns promptly, demonstrating empathy and attentiveness to their needs.
- To enhance the overall customer experience, I investigated and resolved customer concerns in a timely and considerate manner, aiming to achieve complete satisfaction with each interaction.
- Recognizing the importance of regulatory compliance, I collaborated closely with the Anti-Money Laundering Department to identify and eliminate procedural errors and mitigate risks associated with high-risk clients. My commitment to maintaining the highest standards of integrity and security was evident in all aspects of customer interactions.
- As a principal liaison between management, customers, and the marketing team, I ensured effective communication and coordination, contributing to the bank’s success in meeting its business goals and customer expectations.
- To ensure accurate record-keeping, I meticulously documented customers’ details using the Finacle Banking Software, a crucial step in maintaining organized and up-to-date customer information.
- In my role, I conducted legal search processes to verify the credibility and authenticity of clients, adding an extra layer of security to the bank’s operations.
- Additionally, I played a key role in enhancing the banking experience for customers by activating internet banking profiles and enabling various secure tools. This empowered customers to conduct their banking activities online with confidence and ease.
- My dedication to providing excellent customer service, adherence to regulatory compliance, and proficiency in banking software contributed to a positive and trustworthy image of the bank among its clientele. I took pride in going above and beyond to ensure that each customer had a seamless and secure banking experience.
Education
Educational Experience
Educational Experience
University of Liverpool | Liverpool | England
2022
Msc. International Management
- International Management encompasses a wide range of knowledge and skills required to effectively manage businesses and organizations operating on a global scale. Throughout my Master’s Degree Program, I gained valuable insights into various aspects of international business, including cross-cultural management, global marketing, international finance, international trade, and strategic management.
- Furthermore, I honed my ability to effectively communicate and collaborate with individuals from different cultural backgrounds, which is vital when working in a global business setting. Understanding the importance of cultural sensitivity and adaptability has been instrumental in successfully navigating international business relationships and negotiations.
- In the realm of international finance, I acquired skills in managing foreign exchange risks, and financial management for multinational companies. This knowledge has been invaluable in making informed financial decisions and optimizing financial resources across borders.
- Overall, my MSc. in International Management has equipped me with a comprehensive skill set and a global perspective that is vital in today’s interconnected business landscape. I am eager to apply these learnings and contribute to the success of organizations operating in the dynamic and diverse world of international business.
Graduate School of Business | University of Cape Town | South Africa
2022
PgDip. Development Finance
- Development finance mobilizes financial resources to support projects, initiatives, and policies for economic growth, social progress, and sustainable development worldwide. It plays a vital role in achieving the United Nations’ Sustainable Development Goals (SDGs), addressing global challenges and fostering positive change.
- My post-graduate study in development finance has provided me with a well-rounded understanding of various critical aspects in the field. Through courses like Trade Finance, I have gained knowledge about facilitating international trade transactions and managing risks in global trade, which is essential for promoting economic growth and international cooperation.
- My studies in Banking and Finance in Emerging Markets have given me insights into the distinctive characteristics of financial systems in these regions, enabling me to address challenges and explore opportunities for sustainable economic development.
- Environmental Finance & Sustainability has prepared me to finance eco-friendly projects and make investment decisions that take into account environmental risks and sustainability considerations, aligning with the growing importance of environmental responsibility and the Sustainable Development Goals (SDGs).
- My understanding of private partnerships for development financing will be invaluable in leveraging resources from both the public and private sectors to finance and execute development projects, fostering collaboration, and achieving sustainable outcomes.
- Furthermore, my knowledge of the risk management and sustainability of development finance institutions emphasizes the importance of prudent risk management practices in development finance institutions, ensuring their financial sustainability and long-term viability.
- With my acquired knowledge in trade finance, emerging markets, environmental finance, investment, public-private partnerships, and risk management, I am well-prepared to pursue a career in sustainable development finance. I am eager to use my expertise to support projects promoting inclusive and sustainable development, making a positive impact in communities worldwide.
Covenant University | Ogun State | Nigeria
2006
Bsc. Accounting
- I was thrilled to have pursued a BSc in Accounting, as it equipped me with the knowledge and skills necessary to thrive in the world of finance and business. During my studies, I delved into various aspects of accounting, financial management, and business analysis, which provided me with a solid foundation for my future career.
- The accounting program covered a wide range of subjects, including financial accounting, cost accounting, taxation, auditing, and corporate finance. These courses allowed me to understand the intricacies of financial reporting, analyze financial statements, and make informed business decisions based on financial data.
- My BSc in Accounting not only provided me with a strong academic foundation but also instilled in me a sense of purpose and excitement for a fulfilling career in the financial world. It also developed my passion for numbers, attention to detail, and dedication to accuracy.
Skills
Soft, Technical & Language
Soft, Technical & Language
Soft Skills
- Highly organized
- Multitasking abilities
- Deadline management
- Excellent planning skills
- Adaptability
- Due diligence
- Attention to detail
- High level of confidentiality
- Quick learner
- Customer service-oriented
- Account reconciliation expertise
- Financial operations management
Technical Skills
- Accounting Software Applications (Xero, QuickBooks): I am proficient in using popular accounting software like Xero and QuickBooks to manage financial records, track transactions, and generate financial reports.
- Microsoft Suite Office (Word, Excel, PowerPoint, Outlook): I have advanced skills in Microsoft Office applications, utilizing Word for document preparation, Excel for financial analysis and data management, PowerPoint for presentations, and Outlook for efficient communication.
- Host Bill Application (Enterprise Resource Planning System for Web hosts): I am experienced in using Host Bill, an ERP system tailored for web hosts, to streamline financial operations and manage billing processes effectively.
- Payroll Processing & Management: Managed end-to-end payroll operations using SimplePay, ensuring accurate salary calculations, tax deductions, and compliance with regulatory standards.
- Time & Attendance Integration: Integrated Calamari’s time-tracking system with payroll processes, streamlining attendance data for efficient salary computation.
- WordPress Web-Based Application: I can use WordPress, a web-based application, to create, design, manage, and maintain websites, including e-commerce applications.
- Slack: I utilize Slack to streamline team communication, ensuring timely updates and efficient collaboration across remote teams.
- Canva: I can use Canva to create visually engaging designs, including presentations, social media graphics, and marketing materials, to support brand consistency and enhance communication.
Language Skills
Services
What I Can Do for You
What I Can Do for You
- Customer Support (Email, Chat, Phone)
- Client Relationship Management
- Conflict Resolution & Problem Solving
- Technical Support & Troubleshooting
- Sales Support & Customer Retention
- Data Entry & Administrative Support
- Financial Transaction Recording & General Ledger Management
- Bank & Account Reconciliation
- Payroll Processing (SimplePay, Calamari)
- Accounts Payable & Receivable Management
- Cash Flow Management
- Proficient in QuickBooks, Xero, Sage, and Microsoft Excel
- Graphic Design & Visual Content Creation (Canva)
- Website Design (Including E-Commerce Features)
- Presentation Design (Business Pitch Decks, Reports)
- Branding & Identity Design
- Event & Promotional Material Design
- Email Marketing Design (Newsletters, Templates)
Contact Me
I’m Ready to Help with Your Project
I’m Ready to Help with Your Project